The Compliance and Optimisation Officer plays a dual role in ensuring that EDFHP adheres to regulatory standards while driving process improvements to enhance operational efficiency. This position requires a detail-oriented professional who can balance compliance requirements with a strategic focus on optimising workflows, systems, and resources —proactively identifying risks, implementing policies, and recommending changes that improve compliance and overall business performance.

ROLES AND RESPONSIBILITIES

Compliance Management

• Ensure the organisation complies with all applicable regulations, laws, and industry standards.
• Develop, implement, and maintain compliance policies, procedures, and controls.
• Conduct regular audits, assessments, and reviews to identify potential compliance risks.
• Monitor changes in regulations and update policies accordingly.
• Identify, assess, and mitigate compliance and operational risks.
• Develop risk management strategies and ensure alignment with organisational goals.
• Serve as the primary point of contact for regulatory bodies and external auditors.
• Train staff on compliance requirements and foster a culture of regulatory awareness.

Process Optimisation

• Create and analyse business processes, workflows, and systems to identify inefficiencies.
• Recommend and implement improvements to increase productivity, reduce costs, and enhance quality.
• Maintain a risk register and oversee the implementation of corrective actions.

Policy Development and Implementation

• Draft, update, and enforce organisational policies and procedures.
• Ensure all policies align with best practices, industry standards, and regulatory requirements.
• Communicate policy changes effectively across the organisation.

REQUIREMENTS AND EXPERIENCE

• 3+ years of experience in compliance, process improvement, risk management, or a related role.
• Proven experience with regulatory frameworks and optimisation methodologies. Experience in MCS compliance is preferred.
• Proficiency with compliance and audit management tools.
• Knowledge of process improvement methodologies (e.g., Lean, Six Sigma Green Belt).
• Excellent problem-solving and critical-thinking abilities.
• Strong attention to detail and organisational skills.
• Effective communication and interpersonal skills, with the ability to influence stakeholders.

What are we offering?

• A competitive salary
• A culture of growth, development, and progression
• Free coffee and tea on site
• A day off for your Birthday
• Employee Assistance Programme
• Bupa Health Cash Plan (once passed probationary)
• Life assurance (once passed probationary)
• Discounted energy rates
• Company events
• Company pension scheme
• A friendly, vibrant, and dynamic environment to work in

To join our exciting and growing team please submit your CV today.

************no agencies please*******************

You must be UK based and live within a commutable distance of the where the position is located. Sponsorship is not available so you will need to have full leave to remain.

CB HEATING receive a lot of applications, and we do our best to get back to everyone. If you have not heard from the recruitment team within 20 days of application, please assume you have not been successful.

Job Types: Full-time, Permanent

Pay: £28,000.00-£31,686.00 per year

Schedule: Monday to Friday, No weekends

Ability to commute/relocate: Clacton-on-Sea CO15 4TL: reliably commute or plan to relocate before starting work (required)

Work authorisation: United Kingdom (required)

Work Location: In person