The Heat Pump
Knowledge Hub
Discover all there is to know about heat pumps in our comprehensive Heat Pump Knowledge Hub.
Do air source heat pumps work in the UK?
Air source heat pumps are a great alternative to gas heating for the UK’s climate – but there are some considerations for domestic properties. Learn more here.
The difference between air source & ground source heat pumps
Ground & air source heat pumps operate in many of the same ways, but there are some crucial differences that affect how they can be installed & maintained. Read on.
What affects heat pump efficiency?
The higher efficiency your heat pump works at, the less power it needs to heat your home, the lower your energy bills – so how can you maximise your efficiency?
The 10 myths about heat pumps
Heat pumps have only become more widely known in the last few years, so there are a lot of myths around them – we break them down so you know the facts.
Frequently asked questions
How much do air source heat pumps cost to install and operate?
Every heat pump installation we carry out is specific to your home and your personal requirements. There are a wide range of factors that need to be taken into account before we can give you a dedicated quote. What we can say is that alongside the £7,500 Boiler Upgrade Scheme (BUS grant) and any eligible finance options, a complete heat pump system, matched perfectly to your requirements as part of our bespoke system design service and fully installed, could be a lot closer than you think.
Many customers find this a reasonable level of investment for a dependable, robust, and eco-friendly heating system that will keep them warm for years to come. You can find the BUS scheme eligibility criteria here, but we handle all the paperwork and applications, so it won’t be something you’ll have to worry about!
How efficient are air source heat pumps?
Air source heat pumps are one of the most efficient heating systems for your home. Generating three times the amount of heat for every kw of energy used. Heat pumps are sustainable, low carbon and help you save energy.
Do you need new radiators for air source heat pumps?
Not always, no but the performance of your heat pump system hinges on the compatibility and efficiency of your radiators.
Larger radiators with convectors are generally the best choice as they have a larger surface area. Careful evaluation and measurement of your existing radiators will ensure that your heating system operates at its best, providing comfort and energy efficiency.
How loud is an air source heat pump?
If you’re concerned about how loud an air source heat pump is, you might be surprised to instead find out how quiet they are. Like any machine in operation, heat pumps do produce noise – but how much noise they produce is remarkably low, especially with newer ASHP models designed with a focus on low-noise operation.
The noise is so low that it’s about the same as a whisper, the gentle hush of a library, or the sound of a breeze through leaves.
But if you’re curious to learn how a heat pump produces noise and how much noise it produces, read on.
¹The Heat Pump Promise offers a one-year guarantee that your heat pump will achieve certain temperatures for your home as agreed with you following an assessment by one of our expert surveyors. If we can’t meet the promise, we’ll attempt to resolve the issue three times, if the issue cannot be resolved, you’ll receive a full refund. The offer applies only to heat pump installations from January 13 2025. T&Cs apply.