We are seeking for a Software Owner to join our Reporting and Transformation Team which has been set up to drive business transformation through continual improvement across the business, including process improvement, optimization, IT solutions, automation, and reporting. We are developing various IT software solutions to automate and increase efficiency in various business departments.

Role and Responsibilities

• You will be responsible for implementing new software solutions, and acting as the primary point of contact for internal and external stakeholders. You will monitor progress, remove obstacles, and mitigate risks during the development process.
• You will be responsible for the creation and management of automated workflows within our software solutions.
• Managing the ongoing maintenance and development of systems, driving continual improvement.
• Managing incident reporting across the software platforms, resolving issues, prioritising bug fixes, and improving system reliability.
• Develop an in-depth understanding of all the IT processes within EDF Heat Pumps and become an expert within the team.
• Coach and support the EDF Heat Pumps team in effectively using the software solutions and communicating changes that are made that impact the team or our partners.
• Provide regular updates to leadership and stakeholders on software performance, timelines, and challenges.
• Track and report key performance indicators (KPIs) and success metrics for the software.
• Maintaining end-user accounts, proxy access, and security settings.
• Ensuring our data held within software systems is clean, up-to-date, and GDPR compliant.

REQUIREMENTS AND EXPERIENCE

• 3+ years of experience in product ownership, software development, or project management.
• Understanding of software development processes, programming languages, and system architecture.
• Strong communication and stakeholder management skills.
• Excellent problem-solving, decision-making, and organizational abilities.
• Ability to work collaboratively across teams.
• Analytical mindset with experience in data-driven decision-making.
• Experience with project management tools (e.g., Jira, Trello, Monday)
• Strong understanding of GDPR and data processing on digital platforms.
• Effective problem-solving skills.
• A proactive and committed approach to work.
• Excellent organisational skills and an ability to work to tight deadlines.
• High attention to detail.
• Excellent communicator at all levels – both written and verbal.

What are we offering?

• A competitive salary
• A culture of growth, development, and progression
• Free coffee and tea on site
• Incentive schemes
• Employee Assistance Programme
• Bupa Health Cash Plan (once passed probationary)
• Life assurance (once passed probationary)
• Discounted energy rates
• Company events
• Company pension scheme
• A friendly, vibrant, and dynamic environment to work in

To join our exciting and growing team please submit your CV today.

************no agencies please*******************

You must be UK based and live within a commutable distance of the where the position is located. Sponsorship is not available so you will need to have full leave to remain.

CB HEATING receive a lot of applications, and we do our best to get back to everyone. If you have not heard from the recruitment team within 20 days of application, please assume you have not been successful.

Job Type: Full-time, Permanent

Schedule: Monday to Friday

Work authorisation: United Kingdom (required)

Work Location: Hybrid remote in Clacton-on-Sea CO15 4TN